Privacy Policy

Effective Date: [July 21, 2026]
Last Updated: [July 21, 2026]

Orinoco 360 LLC (“Orinoco 360,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit orinoco360.com and other webpages that link to this Privacy Policy (collectively, the “Website”), communicate with us, subscribe to our communications, or request information about our services.

This Privacy Policy applies to information collected through the Website. It does not govern information processed under a separate customer agreement, managed-services agreement, statement of work, service agreement, or data-processing agreement.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

  • Your name;
  • Company or organization name;
  • Email address;
  • Telephone number;
  • Job title;
  • Information submitted through contact, consultation, support, or newsletter forms;
  • The contents of messages and communications you send to us; and
  • Any other information you choose to provide.

Please do not submit passwords, financial information, protected health information, or other sensitive information through a general website contact form.

Information Collected Automatically

When you use the Website, we and our service providers may automatically collect information such as:

  • Internet Protocol address;
  • Browser and device type;
  • Operating system;
  • Referring and exit pages;
  • Pages viewed and links selected;
  • Dates, times, and duration of visits;
  • Approximate geographic location;
  • Advertising identifiers;
  • Cookie and similar-technology information; and
  • Information concerning how visitors interact with the Website and our marketing.

We may collect this information through cookies, pixels, web beacons, tags, scripts, server logs, local storage, and similar technologies.

2. How We Use Information

We may use collected information to:

  • Operate, maintain, secure, and improve the Website;
  • Respond to inquiries and consultation requests;
  • Provide information about our managed IT, cybersecurity, cloud, Microsoft 365, automation, artificial intelligence, and related technology services;
  • Communicate with prospective and existing customers;
  • Send newsletters, educational materials, service announcements, and promotional communications;
  • Measure Website traffic and engagement;
  • Understand the effectiveness of advertising and marketing campaigns;
  • Detect spam, bots, fraudulent activity, security threats, and misuse;
  • Maintain business records;
  • Comply with legal and regulatory requirements;
  • Establish, exercise, or defend legal claims; and
  • Perform other activities disclosed when information is collected.

3. Cookies and Similar Technologies

We may use cookies and similar technologies for the following purposes:

Essential technologies: These support security, Website availability, network routing, fraud prevention, and basic Website functionality.

Analytics technologies: These help us understand Website traffic, visitor behavior, Website performance, and how users interact with our content.

Advertising technologies: These help us measure campaigns, understand whether advertisements lead visitors to our Website, create audiences, and deliver or evaluate interest-based advertising.

Communication technologies: These may support newsletter subscriptions, contact forms, and measurement of email engagement.

Depending on your location and the technologies active on the Website, you may be able to manage nonessential cookies through a cookie-consent tool. You may also restrict cookies through your browser settings. Disabling certain technologies may affect Website functionality.

4. Analytics and Advertising

We may use analytics, advertising, and conversion-measurement services provided by companies such as Google, Meta, LinkedIn, and similar providers. These providers may collect information about your browser, device, Website activity, and interactions with advertisements.

These technologies may allow a provider to recognize your browser or device across different websites or services. You can manage certain advertising preferences through the privacy and advertising controls offered by the relevant provider and through your browser or device settings.

We do not sell personal information in exchange for money. However, the use of certain advertising cookies, pixels, or tags may be considered “sharing,” “targeted advertising,” or a similar activity under some state privacy laws.

Where required, visitors may use our cookie-preference controls or contact us to request that we limit applicable targeted-advertising activities.

5. Email Communications and Newsletters

If you subscribe to our newsletter or request marketing communications, we may provide your contact information and engagement information to an email-marketing, customer-relationship-management, or communications provider.

We currently use Mailchimp for newsletter and email-marketing services, but we may use another qualified provider in the future.

Marketing emails will ordinarily include an unsubscribe link. You may unsubscribe at any time. We may still send nonpromotional communications concerning an inquiry, transaction, security matter, customer relationship, or legal notice.

6. Website Security and Fraud Prevention

We use service providers such as Cloudflare to help deliver, protect, monitor, and secure the Website. These services may process technical information such as IP addresses, security events, request headers, device information, network activity, and Website traffic.

We also use Google reCAPTCHA or similar technologies to distinguish legitimate visitors from automated activity, reduce spam, and protect Website forms. Your use of reCAPTCHA may be subject to Google’s applicable privacy policy and terms.

7. How We Disclose Information

We may disclose information to:

  • Website-hosting, cloud, infrastructure, security, and content-delivery providers;
  • Email-marketing and customer-relationship-management providers;
  • Analytics, advertising, and conversion-measurement providers;
  • Form, spam-prevention, and bot-detection providers;
  • Professional advisers, including attorneys, accountants, auditors, and insurers;
  • Vendors and contractors performing services on our behalf;
  • Government authorities or other parties when disclosure is required by law;
  • Parties involved in investigating fraud, security incidents, misuse, or threats;
  • A purchaser, successor, investor, lender, or adviser involved in a merger, acquisition, financing, restructuring, or sale of assets; and
  • Other parties with your direction or consent.

We may also disclose aggregated or deidentified information that does not reasonably identify an individual.

8. Client Portals and Third-Party Websites

The Website may provide links to services operated by third parties, including the Zoho Books customer portal, Atera support portal, vendor portals, social-media websites, and other external resources.

Orinoco 360 does not operate those third-party websites or portals. Information submitted directly to a third-party service is governed by that provider’s privacy policy and terms, except where a separate agreement between you and Orinoco 360 states otherwise.

We encourage you to review the policies of each third-party service before providing information.

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, manage business relationships, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type of information, the nature of the relationship, applicable contractual requirements, and legal obligations.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. Nevertheless, no website, network, email transmission, or storage system can be guaranteed to be completely secure.

You are responsible for using appropriate precautions when communicating electronically and for avoiding the transmission of sensitive credentials or confidential data through unsecured Website forms.

11. Your Privacy Choices and Rights

Depending on where you reside and applicable law, you may have the right to request that we:

  • Confirm whether we process your personal information;
  • Provide access to certain personal information;
  • Correct inaccurate personal information;
  • Delete certain personal information;
  • Provide a portable copy of certain information;
  • Restrict or object to certain processing;
  • Opt you out of targeted advertising, sale, or qualifying sharing; or
  • Review a decision concerning a privacy request.

These rights are subject to legal exceptions and may not apply in every circumstance.

To submit a request, email [email protected] or [email protected] with the subject line Privacy Request. Please describe your request and identify the state or country in which you reside.

We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law, but we may request proof of the agent’s authority and verification of your identity.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

12. Children’s Privacy

The Website is intended for business customers, professionals, and general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website.

If you believe a child has provided personal information to us, contact us so that we can evaluate and, where appropriate, delete the information.

13. Do Not Track and Global Privacy Signals

Some browsers offer “Do Not Track” settings. Because there is no universally accepted standard for responding to traditional Do Not Track signals, the Website may not respond to them uniformly.

Where legally required and technically supported, we may recognize browser-based opt-out preference signals, such as the Global Privacy Control, as a request to opt out of applicable sale, sharing, or targeted advertising for that browser or device.

14. International Visitors

Orinoco 360 is based in the United States. If you access the Website from outside the United States, your information may be processed and stored in the United States and other jurisdictions where we or our service providers operate.

Those jurisdictions may have data-protection laws that differ from the laws in your location.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.

The revised version will be posted on this page with an updated “Last Updated” date. Material changes may also be communicated through an additional notice where appropriate.

16. Contact Us

Questions, concerns, and privacy requests may be directed to:

Email: [email protected]
Website: orinoco360.com